All over the world. If you have any questions, please email us on geral@bombomzin.com.

We ship all orders with Express delivery typically taking 1–5 business days after dispatch.

Kindly note that customs procedures may affect delivery times depending on your country’s regulations. BOMBOMZIN is not liable for any delays caused by customs or local authorities.

Once your order is marked as delivered by the carrier, BOMBOMZIN cannot be held responsible for any lost or stolen packages.

For our customers in the European Union (EU), all orders are shipped duty-free, meaning no additional import taxes or customs fees will be charged upon delivery.

For all other international destinations, orders are shipped under the Delivery Duty Unpaid (DDU) method. This means that once your package arrives in your country, the shipping carrier may contact you to collect any applicable import duties, customs fees, or local taxes, in accordance with your country’s regulations.

TAKE NOTE:

If a customer refuses delivery due to unpaid duties, taxes, or other applicable fees, the package may be destroyed by customs or returned to the sender. In such cases, all related costs and losses will be the responsibility of the customer, and the original order will not be eligible for a refund.

An email will be sent once your order has been dispatched. If you do not receive one, please email geral@bombomzin.com or please check your spam folder.

BOMBOMZIN does NOT provide refunds for delivery delays caused by shipping carriers. Service guarantees may not be applicable in cases such as severe weather or other circumstances beyond our control.

At BOMBOMZIN, each piece is thoughtfully handcrafted and made-to-order with attention to detail and quality.

For designs featuring crochet, please allow 2 to 5 weeks for production and dispatch, depending on the complexity of the piece and current order volume. For simpler styles without crochet, orders are typically ready to ship within 7 days to 2 weeks. You’ll receive email updates throughout the production process, so you’re always informed.